Customers can Email wellness@etihad.ae at any time to be connected to a multi lingual team providing advice on travel well being and details of sanitary measures undertaken by the airline.
Etihad Aviation Group CEO Tony Douglas said in his statements that "making provisions for our guests and their well being is one of Etihad’s core values, and we have a responsibility to protect them, to keep them fully informed, and to provide even greater levels of genuine warmth and personal care. We must guarantee they can travel assured in the knowledge that we have every aspect of their journey with us covered, while still providing a top-quality travel experience. The Wellness Ambassadors will play an important role in delivering these.”
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